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Contact Us for Support and Assistance

We are here to help with your delivery inquiries and issues.

A woman in a blue shirt and polka-dotted headscarf is holding a grocery bag with green vegetables. She is in a small store with shelves stocked with various products. A person wearing a green delivery uniform and helmet is in the foreground.
A woman in a blue shirt and polka-dotted headscarf is holding a grocery bag with green vegetables. She is in a small store with shelves stocked with various products. A person wearing a green delivery uniform and helmet is in the foreground.

Support Services

We're here to assist you with any challenges or questions regarding our grocery delivery platform.

Order Communication

Transparent updates on delays and issues to ensure smooth experience for all users.

A small, local grocery store with a visible sign reading 'Metropol Grocery' in both English and Arabic. The storefront displays a variety of products, including items on shelves and a Nestle-branded refrigerator. A man is standing near the entrance with a bag, facing towards the inside of the store. The exterior shows signs of age and wear, with a tree branch partially in view above.
A small, local grocery store with a visible sign reading 'Metropol Grocery' in both English and Arabic. The storefront displays a variety of products, including items on shelves and a Nestle-branded refrigerator. A man is standing near the entrance with a bag, facing towards the inside of the store. The exterior shows signs of age and wear, with a tree branch partially in view above.
Customer Trust

Building trust through clear explanations about order cancellations and exchanges for better satisfaction.

A gourmet grocery display with shelves stocked with various food items, including sauces, pastas, snack packages, and bottled drinks. Several shoppers can be seen browsing and carrying baskets nearby.
A gourmet grocery display with shelves stocked with various food items, including sauces, pastas, snack packages, and bottled drinks. Several shoppers can be seen browsing and carrying baskets nearby.
Support

Connecting users with local vendors for convenience.

Trust

Service

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